PRIVACY POLICY

Last Modified: Feb 15 2022

We at Resulting (Resulting Ltd) are committed to protecting your privacy. Our Privacy Policy applies to our website: www.resulting-it.com

This privacy policy applies between you, the User of this Website and Resulting Ltd, the owner and provider of this Website. For purposes of the Data Protection Act 1998 and the General Data Protection Regulation (GDPR), Resulting Ltd is the "data controller".

Our Privacy Policy governs our data collection, processing, and usage practices. It also describes your choices regarding the use, access, and correction of your personal information. By using our website, you consent to the data practices described in our Privacy Policy. If you do not agree with the data practices described in our Privacy Policy, you should not use our website.

1. Important Information

1.1. Changes to our Privacy Policy

We may update our Privacy Policy from time to time by posting a new version online. You should check this page occasionally to review any changes. If we make any material changes we will notify you by posting the revised Privacy Policy on our website. This helps you to always be aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed. Your continued use of our website - and/or continued provision of Personal Information to us - will be subject to the terms of the then-current Privacy Policy.

1.2. Contact Us

If you have any questions about our Privacy Policy or our treatment of the information you provide us, contact our Data Protection Officer by email at dpo@resulting-it.com.

2. Use of Our Website

2.1. Resulting Subscription Services

Resulting Subscription Services allows Resulting to build marketing webpages on our servers where visitors can learn more about the company, download content, provide their contact information and other demographic information. This information, which is stored and managed on our service providers' servers, is used for our own marketing and lead generation. It is also then used to contact visitors about their interest in the company's goods or services and interact with the company.

2.2. The Resulting Website

We use our website to build webpages that people can visit to learn more about our business. The information collected is used, disclosed and protected by us according to our privacy policies, and as required by law. We are responsible for correcting, deleting or updating information we have collected from you using our website. If requested to remove data we will respond within a reasonable timeframe.

2.3. "Sensitive Information"

Our website does not collect sensitive information. This refers to credit or debit card numbers, personal financial account information, Social Security numbers, passport numbers, driver's license numbers or similar personal identifiers, including: racial or ethnic origin, physical or mental health conditions or information, or other employment, financial or health information.

3. Information We Collect

3.1. When You Visit Our Website

You are free to explore our website without providing any information about yourself. When you visit our website, fill one of our forms or subscribe to one of our Services, we request that you provide Personal Information about yourself, and we collect Navigational Information.

3.2. "Personal Information"

This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about you that is available on the Internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

3.3. Navigational Information

This refers to information about your computer and your visits to our website, such as your IP address, geographical location, browser type, referral source, the length of the visit and pages viewed, and if you have subscribed to us, if you have received, opened, or clicked our emails. Please see the "Navigation Information" section below.

3.4. Information About Children

Our website is not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at dpo@resulting-it.com , so that we may delete the information.

4. How We Use Information We Collect

4.1. Compliance with Our Privacy Policy

We use the information we collect only in compliance with our Privacy Policy. Customers who subscribe to our Subscription Services are obligated through our agreements with them to comply with our Privacy Policy.

4.2. We Never Sell Personal Information

We will never sell your Personal Information to any third party.

4.3. Use of Personal Information

In addition to the uses identified elsewhere in our Privacy Policy, we may use your Personal Information to: (a) improve your browsing experience by personalising our website and to improve the Subscription Service; (b) send information to you which we think may be of interest to you by post, email, or other means; (c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you.

We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third party. In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.

4.4. Use of Navigational Information

We use Navigational Information to operate and improve our website and its Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to profile you and provide you with personalised information about our website and, if you have subscribed to us, to identify your areas of interest and send you relevant content and information.

4.5. Customer Testimonials and Comments

We post customer testimonials and comments on our website, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's name and testimonial.

4.6 Security of your Personal Information

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure.  Data security is of great importance to Resulting Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

4.8. Social Media Features

Our Websites include Social Media Features, such as buttons and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Our Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

4.9. External Websites

Our website provides links to other websites. We do not control and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. Our Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

4.10. Retention of Personal Information

We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in "Opting Out and Unsubscribing" below. After termination, we may, unless legally prohibited, delete all customer information, including your Personal Information.

4.11. International Transfer of Information

To facilitate our global operations, we may transfer and access Personal Information from around the world, including the United States. Our Privacy Policy shall apply even if we transfer Personal Information to other countries.

4.12. Corporate Events

If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Resulting Ltd. In this event, you will be notified via email and/or a prominent notice on our website of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.

4.13. Compelled Disclosure

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, comply with a law, court order, or legal process.

5. Navigational Information

5.1. Cookies

Resulting uses cookies or similar technologies to analyse trends, administer our website, track users’ movements around our website, and to gather demographic information about our user base as a whole. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

We use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise pages on our website or register for the Subscription Service, a cookie helps us to recall your specific information on subsequent visits. When you return to our website, the information you previously provided can be retrieved, so you can easily use the customised features.

You have the ability to accept or decline cookies through a ‘pop-up’ when you initially access our website. Most Web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website. Resulting Ltd keeps track of the pages you visit on our website to determine what portion of our website is the most popular or most used. This data is used to deliver customised content and promotions within our website to customers whose behaviour indicates that they are interested in a particular subject area.

5.2. Log Files

We may collect demographic information, such as your post code, age, gender, preferences, interests, and favourites using log files that are not associated with your name or other personal information. There is also information about your computer hardware and software that is automatically collected by us. This information can include your IP address, browser type, domain names, Internet Service Provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Resulting to provide general statistics regarding use of our website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

6. Opting Out & Unsubscribing

You have the right to ask for a copy of any personal data held by Resulting Ltd and the right to request that personal data is removed (and proof that this removal has been completed is provided) in accordance with the Data Protection Act 1998 and General Data Protection Regulation (GDPR).

For any such requests please contact dpo@resulting-it.com.

7. General

7.1 You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

7.2 If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

7.3 Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

7.4 This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

 

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