With an ageing workforce and SAP skills becoming scarcer now than they were in 1997, it's critical that your people know how your SAP system works.
There's a big difference between training and knowledge transfer.
All of your business people need some form of training in your SAP application and business processes.
But knowledge is much deeper rooted. It's the intrinsic and implicit understanding of how your SAP solution has been built, configured, customised and organised.
Knowing what you don't know is the insurance policy that you need in place should any one of your SAP enabled business processes suddenly fail.
Retaining SAP people is getting harder. The lure of new technologies and the spectre of an ageing workforce is driving higher rates of churn.
AN INDEPENDENT SAP KNOWLEDGE AUDIT PROVIDES: