Our research shows that a strong adoption focus has the biggest impact on achieving SAP program success.
That means that when it comes to your S/4HANA migration you need a plan around change management to make sure your business people will engage with your new system.
Here's are 10 areas of people and change management that you need to consider if your S/4HANA migration is going to deliver on your business-case.
Plus, we've included some tips from industry experts to help you along the way.
1. Designing an operating model for post-S/4HANA go-live
Will the way you organize your business functions change as part of this journey?
2. Capabilities and skills to deliver your business strategy through S/4HANA
Do you understand your current capabilities, and will any of them need to radically change or improve as part of your strategy? And, do you have the necessary skills to deliver your strategy across the business and IT?
3. Change impact management during S/4HANA migration
If you move to S/4HANA, do you understand what is different from a day-to-day perspective for your people? How will their roles change?
4. Global S/4HANA Training
How will you educate your global workforce in new ways of working as you deploy a new solution with a different UI and improved features?
5. Strong Adoption Focus
How will you measure adoption as your business people move from old to new ways of working?
6. Security and Controls for your S/4HANA migration
Do you understand how existing security policies (for example roles, permissions, controls) will need to change as you move to S/4HANA?
7. Choosing an S/4HANA migration program delivery model
Are you clear on the way that you'll move to S/4HANA? Will you appoint a Systems Integrator? Will you appoint a group of SI's for different aspects of your technology if you have a hybrid ERP model? Will you appoint best-of-breed consultancies to address data, change management, technical build? Will you do it yourself?
8. Do you have the internal bandwidth to deliver S/4HANA?
Does your business have sufficient bandwidth at the right seniority to deliver a major ERP program alongside running the business?
9. C-level sponsorship of your S/4HANA program
Do you have the necessary CxO sponsorship to deliver an ERP-Enabled business transformation or technology lift and shift that will ultimately impact your business anyway?
10. A new centre of excellence for S/4HANA
Do you know what organization you'll need to build to run your S/4HANA system in the future? How will you deal with the need for new skills, shift to Cloud/RISE, replacing an aging workforce, in (or out) sourcing certain functions?
50% of SAP projects don't deliver on their intended business objectives and the number on factor that influences the half that are successful is a relentless focus on adoption. This is pretty obvious right? If people don't adopt the solution nothing changes and you won't improve or transform the way you operate.
Expert Tip
SAP S/4HANA offers enhanced security features compared to SAP ECC, including advanced data encryption, more robust identity and access management, and comprehensive audit logging, providing strong protection for your enterprise's critical data and processes.
Expert Tip
For more expert guidance like this on aspects of S/4HANA migration including data strategy, code remediation, and process management download "50 shades of blue: the secret to taking control of your S/4HANA journey" via the link below.
